1. Nobody comes in to Starbucks and asks you to make them a mocha, a frappucino, a latte, and a hot chocolate, takes a sip out of all of them and does not buy any of them.....yet they don't think twice about asking a travel agent to price out Disney, a cruise, an escorted tour and Mexico and then not buy any of them!
2. If you book a client into the wrong city, or on the wrong flights it costs hundreds to fix it - if you make a client the wrong drink you pour it in the sink, make another drink, and give them a coupon for a free drink at another time.
3. Nobody will ever say to you "Five dollars for a coffee?!...I can get it on the internet for three dollars!"
4. When the skinny cranky client comes in we can't send them to the wrong city, but at Starbucks you can put whole milk in their non-fat latte and tell them to "have a nice day!"
Many of you who read this may not understand but these "jokes" put a smile on my face this morning! Yesterday was a really hard day in the office......clients have NO IDEA.
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1 comment:
Funny! Curt told me about your huge group booking. Oh my word! How awesome is that!
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